Request medical records
For information about your care at SIU Medicine
Accessing your medical records has never been easier with our convenient online platform. Simply submit your request, and with a valid photo ID and mobile phone on hand, you can securely obtain your records from the comfort of your home.
FAQ: Requesting medical records
You’ll need your photo ID and mobile phone. We recommend using Chrome, Firefox or Safari. The process should take 5-10 minutes.
You can choose to send your medical record to yourself or a third party, including but not limited to friends or family, law offices and state agencies.
You can choose to send and receive your records by mail or a PDF by email. We can also fax your records to other clinicians upon request.
Electronic copies of your medical record cost a flat fee of $6.50. The cost to request a paper copy is $0.90 for the first page and $0.05 per additional page, plus the cost of postage. There is no cost to send your medical records to an outside health care provider. Your bill will arrive with your medical records. You can pay by check or card over the phone, by mail or online.
It usually takes 3-5 business days to receive by email or 5-10 business days to receive by USPS mail. It takes up to 3 business days for your medical records to be faxed to an outside provider.
Sharing access
To grant access to others, print and fill out the Authorization for Release of Confidential Medical Information form.
Making changes
If you need to request changes to your medical record, simply print and complete the following form:
How to submit
Submit forms by fax or mail. Common reasons for requesting changes include correcting personal information, updating allergies, or clarifying treatment details.Fax the form to 938-218-2057, or email roi@siumed.edu. You may also mail your completed form to:
SIU Medicine
Central Medical Records
201 E. Madison St. Box 19641
Springfield, IL 62794
Call 217-545-4331 or email roi@siumed.edu for further assistance.
Please note: SIU Medicine no longer accepts walk-in medical record requests.
Please be aware that sending personal health information via an unencrypted email poses a risk of your information being accessed by an unintended third party. Sending information after this notification signifies receipt of warning and acceptance of said risk.