Patient feedback

Tell us how we are doing

We want to hear about your experience interacting with SIU Medicine and our care teams. Let us know how we're doing: Use the feedback form, email or call us.

Share your feedback

If you have a comment, suggestion for improvement or complaint, use our secure, HIPAA-compliant form to share with our patient experience team. Submit your feedback: patient experience feedback form.

Call us

If you would prefer to call or leave a message with our patient experience team, please call 217-545-8000 option 4. During business hours, 8 a.m. - 4:30 p.m., Monday-Friday, ask for the patient experience team.

Email us

If you would like to email our patient experience team, please be aware that sending personal health information through unencrypted email poses some risk of that information being accessed by an unintended third party. Sending information to  patientexperience@siumed.edu after this notification signifies receipt of warning and acceptance of the risk.

Latest articles

Dr. Hascup in laboratory

New research internship opportunities at Smith Alzheimer's Center

The Smith Alzheimer’s Center at SIU Medicine is offering two new lab internship opportunities for undergraduate college students in 2025. Selected students will explore cutting-edge research
SCI Intern with mentor

Simmons Cancer Institute accepting research internship applications

Applications for summer lab internships at Simmons Cancer Institute are being accepted through February 21. Four positions are open to qualified college students planning careers in medicine or research.
weather update

Weather alert: Closures and delays

Updated 4:00 pm, Jan 6 Due to hazardous weather and road conditions, SIU Medicine clinics in Carbondale will remain closed on Tuesday, Jan 7. All other SIU Medicine clinics will be open with regular