Patient feedback

Tell us how we are doing

We want to hear about your experience interacting with SIU Medicine and our care teams. Let us know how we're doing: Use the feedback form, email or call us.

Share your feedback

If you have a comment, suggestion for improvement or complaint, use our secure, HIPAA-compliant form to share with our patient experience team. Submit your feedback: patient experience feedback form.

Call us

If you would prefer to call or leave a message with our patient experience team, please call 217-545-8000 option 4. During business hours, 8 a.m. - 4:30 p.m., Monday-Friday, ask for the patient experience team.

Email us

If you would like to email our patient experience team, please be aware that sending personal health information through unencrypted email poses some risk of that information being accessed by an unintended third party. Sending information to  patientexperience@siumed.edu after this notification signifies receipt of warning and acceptance of the risk.

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SIU medical students brought new footwear to neighborhood schools during the holidays.
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For more than two years, Frank Vala endured excruciating back pain that interrupted his life, making even simple activities feel impossible. After two surgeries and multiple injections that failed to bring him relief, his hope was dwindling. But Vala’s journey took a positive turn when he found SIU Medicine and surgeon Dr. Bruce Frankel, whose advanced techniques offered a new path to recovery.
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Quincy Center for Family Medicine adds acupuncture services

Quincy-area patients visiting the SIU Center for Family Medicine can now supplement their health care options with a range of treatments that encompass some hallmarks of Eastern medicine.