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Take control of your health care journey

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Juggling appointments, insurance details and medical advice can already be stressful without dealing with a medical condition or concern. According to a recent study, it’s a common feeling for Americans as more than 60% are stressed and confused when navigating the health care system.

Taking control of your health care journey starts with being proactive and having open communication with your health care clinicians. Whether you’re managing a chronic condition or just following up with your primary care provider, here are 9 tips to empower you when handling your health. 
 

1. Educate yourself

Choosing the right insurance plan is a great first step. Look into options with Medicare, Medicaid or supplemental insurance. An insurance broker can help you navigate the choices at no charge. Take some time to learn common health care terms. Understanding the language doctors, insurance companies and billing offices use can make everything easier.

2. Get organized

Keep your medical records, medication lists, health care provider contacts and insurance information all in one place. Make sure a trusted family member or caregiver knows where to find them.

3. Prep for appointments

We have all left an appointment or meeting and realized we forgot to ask a question. Before seeing your provider, jot down your top three concerns or questions. Write down any symptoms you have or have had and bring a list of your current medications and supplements.

4. Speak up

It’s common not to understand everything your physician says about diagnoses, treatments and medications. Do not be afraid to ask for clarification and request they provide information in an understandable way. You can also ask the doctor to write down any complex information.

5. Bring someone you trust

Having a family member or caregiver with you as a second set of ears during your appointment can be a huge help. They can provide support, take notes and help you remember what was discussed. 

6. Use available resources

Take advantage of community resources, patient navigators, senior health programs, transportation assistance and social workers. Various programs and resources are available to help you stay healthy and navigate the health care system. Your local Area Agency on Aging is a good place to start. 

7. Use technology

Apps and online tools can help you keep track of medications, manage appointments and even practice relaxation techniques. Many doctor’s offices offer patient portals – SIU Medicine’s portal is called FollowMyHealth – where you can message your health care team and check your schedule. If you’re unsure how to navigate the resource, ask a family member to help.

Also, consider the Illinois Assistive Technology Program, a nonprofit whose mission is to provide Illinoisans with assistive technology devices and services to enhance their independence.

8. Be your own advocate

Do not be afraid to stand up for yourself within the health care system. You have every right to ask questions, seek second opinions and push for what you need. Being assertive and proactive for your health is your right. 

9. Prevention is best

Avoiding illness starts with preventive actions like regular check-ups, screenings and vaccinations. The best way to take the stress out of health care is to need it less. Navigating your health care doesn’t have to feel like a full-time job. These tips can help you take control, feel less stressed and make sure you get the care you deserve.

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