Online patient portal

24/7 access to your health information

MyHealth@SIU Medicine

SIU Medicine is committed to providing you tools to help you manage your health. Once you are enrolled in the MyHealth@SIU Medicine patient portal, you can connect your health data to other compatible health care applications. 

Through your patient portal, you'll be able to:

• Request appointments and prescription refills

• Message your clinician

• Review visit notes and lab results

• Track your kids' health

Access the patient portal

Already using MyHealth@SIU Medicine? Visit the patient portal by choosing your city. 

New users

After each visit to SIU Medicine, you'll receive an invitation to join MyHealth@SIU Medicine via email. Follow the instructions provided. Your birth year is your invite code. 

Miss the email? You can stop by your clinician's office or request a new account. If you are also a patient at Memorial Care and already use their patient portal, simply add SIU Medicine as a connected organization.

Experiencing issues?

For app support, contact FollowMyHealth at 888-670-9975 or patientsupport@followmyhealth.com.
You can also contact SIU Medicine at 217-545-8000 or visit our Frequently Asked Questions

Manage your family's health

The proxy feature gives you access to the records of your minor children, birth through age 11, and dependent adults or adults for which you may have legal guardianship, power of attorney, etc.  SIU Medicine must have any legal documents on file to allow proxy account access.  Request a proxy account at the patient's SIU Medicine provider's office.

Frequently asked questions

Provide your email during registration to receive an invitation with a link. Follow the instructions to create an account. Your invite code is your birth year.

Yes, the portal uses encryption and other   security measures. Use a strong, confidential   password for added protection.

Go to myhealthsiumed.org or use the   FollowMyHealth App. Enter your username and password, then click “Sign In.

Click “Forgot Password” on the login page,   enter your username, and check your email for  a verification code.

Yes. Go to My Account > My Info to update   contact details, address, and insurance.

Portal info is only uploaded at account creation. Ensure updates are made directly in the office.

Log in and go to the “My Health” section to view test results.

Yes, use the “Messages” feature for secure   communication if you’ve had a visit with  the provider.

Log in and go to the “Appointments” section to view, cancel, or reschedule.

Yes, go to “My Health” > Medications to request refills.

Log in and navigate to “My Health” to view records, notes, test results, and treatment plans.

Yes, for children 0-11 years. For ages 12-17, parents can communicate with providers but cannot create accounts.

Illinois law provides privacy protections for certain types of adolescent care.

Accounts disconnect at 18. Patients must register for a new account.

Yes, patients can grant access via My Account > Connections > Authorized Individual.  Contact FollowMyHealth Support if needed.

Yes, with proof of guardianship for developmentally disabled adults.

No, portal access is unavailable for birth or foster parents of minors in state custody.

Yes, attach files in the portal. Inappropriate  or unrelated attachments may result in discontinued care.

Check for outages, ensure login credentials are  correct, clear your browser cache, or contact   support at 866.670.9775.