In the meantime, follow us on Facebook or visit our blog . About your Appointment If you are a new patient to SIU Medicine, please plan to arrive at least 15 minutes before your scheduled appointment time. You will be asked to verify your legal name, address, telephone number, date of birth, social security number, employment and insurance information. You will need to bring the following with you to your appointment: Photo ID and insurance card including the address of your insurance company Your Illinois Department of Healthcare and Family Services (IDHFS) Card (formerly the Illinois