Scheduling your appointment To schedule an appointment, please call 1-800-342-5748 or 217-545-8000 , or request an appointment online . On the day of your appointment If you're a new patient at SIU Medicine, please arrive at least 15 minutes before your scheduled time. You will be asked to verify your legal name, address, telephone number, date of birth, social security number, employment and insurance information. For your safety and to optimize your experience, please bring the following to your appointment: Photo ID and insurance card, including the address of your insurance company. Your